Please read these Terms and Conditions carefully before using the "Victory Paddles Pickleball" website at www.victorypaddles.com.
Acceptance of Terms
By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the website.
Return of Products
1.1. Conditions for Returns:
- We accept returns of products only in the following cases:
- The received product is damaged or defective.
- The received product is different from what was ordered.
- The product develops an issue during the warranty period.
1.2. Return Period:
- You must contact us within 30 days of receiving the product if you wish to return it.
1.3. Return Process:
- To initiate the return process, please contact our customer service at support@victorypaddles.com.
- Upon approval of your return request, you will receive instructions on how to proceed.
Warranty Against Manufacturing Defects
2.1. Warranty Coverage:
- We offer a warranty against manufacturing defects in our products for a period of 12 months from the date of purchase.
- If you believe a purchased product has a manufacturing defect, please contact us immediately.
- We will assess the claim, and if a manufacturing defect is confirmed, we will offer repair, replacement, or a refund at our discretion.
Other Terms
3.1. Limitation of Liability:
- To the extent permitted by law, we shall not be liable for direct, indirect, incidental, special, consequential, or punitive damages arising from the use of the website or our products.
3.2. Changes to the Terms:
- We reserve the right to modify or replace these Terms at any time. The latest version of these Terms will be posted on the website.
Contact
4.1. Contact Us:
- If you have any questions about these Terms or wish to initiate a return or file a warranty claim, please contact our customer service at support@victorypaddles.com.
By using the "Victory Paddles Pickleball" website and purchasing our products, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the website or purchase our products.